New Senior Executive Service (SES) Performance Measurements

In 2010, the President’s Management Council started a working group to explore ways to improve SES performance evaluation, and ultimately recommended a new standardized system. In 2011, top Office of Personnel Management (OPM) leadership stated that the challenging financial environment and other issues were placing a strain on the SES workforce.

Consequently, OPM has released a new performance management system for the SES. The new measurements are designed to improve the evaluation process through a standardized framework to not only communicate performance expectations, but also evaluate performance.

That framework integrates the five Executive Core Qualifications (ECQs) used to assess potential SES employees during the application process. The five core competencies are: Leading Change, Leading People, Results Driven, Business Acumen, and Building Coalitions.

Although SES employees have always been expected to provide executive leadership and oversight, the new emphasis on the ECQs in performance measurement places a sharper emphasis on individual results. In the new framework, senior executives will be assessed in their official performance evaluations in each of the five ECQ areas (on a scale of one to five).

Any executive who receives a final rating of “unsatisfactory” will be removed or reassigned. The same thing applies to any executives who receive two ratings at less than Level 3 within three years, or two Level 1 ratings within five years.

In Fiscal Year 2010, more than one-third of all SES members received the highest possible rating on their performance evaluations. It will be interesting to see how these new performance measures will affect those metrics. In the meantime, the importance of the ECQs in general will become even more prominent.

Think about it: Those applying for an SES position already have to provide well-written examples of their career accomplishments in each of the 5 ECQs while incorporating 28 competencies throughout. It was seen as almost a rite of passage, which it was.

But now, the ECQs won’t just be the way you describe your experience when applying for the SES; they will be the very cornerstone on which your ongoing performance (and job security?) is assessed and recorded in your official records.

The SES requires a dynamic balance of leadership, strategic thinking, and specialized experience. To enter the SES, your ECQs must demonstrate that you have the right balance, and they must show results. I predict that integrating the ECQs into the new SES performance measurement system will put a sharper focus on results across the SES in years to come, and that can only be a good thing.

Perhaps the collective standard of the SES has been raised a bit—or perhaps a lot. Only time will tell.

You can find job-winning, OPM-approved samples of SES application packages in our book, Roadmap to the Senior Executive Service. Get your copy today by clicking on this link or searching the title on Amazon.

 

Barbara Adams is the President and CEO of CareerPro Global, Inc. (CPG). She has been on the leading edge of SES application development for decades. Committed to providing world-class service, she has also built an SES writing team that has assisted more than 2,500 clients develop their application materials. Ms. Adams has been featured on TV and radio and as a presenter at numerous career conferences. CPG recently sent a team to instruct senior officials at Warner Robins Air Force Base, Georgia, in best practices for developing their SES application materials. She is the co-author of the new book, Roadmap to the Senior Executive Service: How to Find SES Jobs, Determine Your Qualifications, and Develop Your SES Application.

ALJ Hiring Update

The 1954 musical Brigadoon featured a mystical town in the Scottish Highlands that appeared to mere mortals only once every hundred years for one day, thereafter to disappear into the mists of time for another century. Similarly the ALJ register opens only for brief periods, then to close again, sometimes for years.

Attorneys who aspire to join the ranks of Administrative Law Judges will have to be prepared at the moment that the “town” appears. With no exam since 2009, many ALJ aspirants are awaiting the opening of this much anticipated event. The ALJ hiring process begins with the establishment of a register of qualified candidates which is maintained by the Office of Personnel Management (OPM). Names of qualified candidates are added only when the examination is announced, an event that has occurred about every 13 months in the last few years. The opening of the exam is long overdue by this standard, and it leaves those anticipating its arrival guessing about the next steps. Unlike Brigadoon, the exam’s appearance does not occur at regularly scheduled intervals. Another large unknown in the process is the uncertainty of Congress’ budget dealings. No examination or hiring can occur until the budget for 2012 is set.

Hiring reform aimed at eliminating arduous narrative-heavy applications was implemented for competitive service positions throughout the federal government in late 2010, but thus far, the ALJ examination process has been untouched from its last few iterations. OPM has formed groups to study the ALJ hiring process to see how it might be streamlined or improved, and there is some speculation that the exam will not open until this new process is established and implemented. Competing rumors say that the existing examination process will used once more in the spring of 2012 under a repeat of the recent, more-familiar process.

Whatever your guess, the Social Security Administration just announced that it will hire retired ALJs to serve on temporary contracts to help alleviate the agency’s backlog while it awaits funding to fill positions on a permanent basis. This may be a clue that we will all wait a little while longer to join the desirable land of ALJs.

What can you do to be ready? Regardless of how a revised process might affect the specific format of the ALJ exam, we bet it will still require a fair amount of writing. Preparing an application based on the last examination announcement will save you invaluable time and help you have your required details all in one place. An effective application features your unique career achievements—with measurable results—that demonstrate why you are a standout among candidates. You will need a federal style resume, as well as narrative content that speaks to your accomplishments in specific competency areas. These are detailed in the 2009 ALJ examination announcement which can be viewed online.

What else can you do? Join online discussions about ALJ issues to stay informed about the latest musings and happenings about ALJ hiring and other relevant issues. Set up an automatic job posting search on www.USAJOBS.gov to receive alerts about ALJ related job postings. And stay tuned right here for future updates.

Elizabeth Juge is CareerPro Global’s primary expert on federal attorney applications, including Administrative Law Judge qualifications and application processes. Drawing on her experience consulting with federal jobseekers and potential ALJ candidates, Elizabeth co-authored Roadmap to Becoming an Administrative Law Judge: How to Find ALJ Jobs, Determine Your Qualifications, and Develop Your Application. She has helped numerous job seekers earn “best qualified” status in their applications and positions on the ALJ register.

Administration unveils new senior executive performance measurements

(Reposted from GovExec.com)

The Office of Personnel Management on Friday unveiled a new performance management system for the Senior Executive Service.

Originally slated for completion in September 2011, the new measurements aim to streamline the way top managers in the federal government are evaluated.

 ”Under the new system, agencies will be able to rely upon a more consistent and uniform framework to communicate expectations and evaluate the performance of SES members,” OPM Director John Berry wrote in a statement Friday.

“This system focuses, in particular, on the role and responsibility of SES employees to achieve results through effective executive leadership,” Berry said. “The new system will also provide the necessary flexibility and capability for appropriate customization to better meet the needs of all agencies and other federal organizations (e.g., offices of inspectors general).”

The President’s Management Council started a working group in 2010 to examine ways to improve SES performance evaluation. The recommendation to create a standard system came out of that group.

In a February 2011 memo to SES members, Office of Management and Budget Deputy Director for Management Jeffrey Zients and Berry wrote that tight budgets, along with a growing workload, impending retirements and limited opportunities for development were straining the executive-level workforce.

Under the new management system, the core qualifications that determine a candidate’s entry into the SES are applied to performance evaluations — a move that makes sense, said Carol Bonosaro, president of the Senior Executives Association. The five core competencies are: leading people, leading change, results driven, business acumen and building coalition.

Executives who receive a final rating of “unsatisfactory” will be removed or reassigned; those who receive two ratings at less than Level 3 (of five levels) within three years will also be removed or reassigned, as will those who receive two level 1 ratings within five years. Overall, the SEA is “pleased” with the new system, which Bonosaro said “does tighten the level of performance.”

Some senior executives have expressed concern over whether they will be rated fairly under the new measurement, fearing an administration could give out lower performance ratings for its own political benefit.

Under the current system, “plenty of executives have seen their ratings lowered without explanation,” Bonosaro said.

In fiscal 2010, more than one third of all SES members received the highest possible rating.

“Having clarity about performance standards, that’s all fine, but I think [senior managers] are just going to see if this is going to produce a different experience, or a better experience” with performance evaluations, she added.

Happy New Year

Dear Readers,

The entire staff of CareerPro Global wishes you and yours a happy, healthy, and prosperous 2012. Let’s make it the best year ever.

Joining Forces for Veterans

As we move into the season of giving, CPG is sharing again a peek at our new project in partnership with the White House, the Joining Forces Initiatives. In the new year we will be launching a series of free videos in support of our veterans, and we invite you to try a draft of the first here.

Here at CareerPro Global, we have partnered with a great company called Mindflash that offers a powerful e-learning software platform. The reason for the partnership is that we are both offering our services for free as part of a much larger, high-visibility initiative for veterans that is coming soon from the White House.

The link to the free training, created by our own Director of Veteran Affairs and Iraqi War Vet  Lee Kelley, is below, and it’s really designed to get you thinking about some of the very first steps you should take as you transition out of the military and into the civilian world. With over a million people projected to get out of the military in the next few years, this training is more important than ever.

GET THE TRAINING!

Future courses will cover topics such as resume writing and interviewing, but as you’ll see, we think that the first steps should be all about defining and refining your vision before developing your actual resume and other application materials.

We really value your feedback! This draft of the course is still a work in progress. We are inviting you to watch it today so that we can get your feedback and make the course even better in time for the White House initiative. Please take a look, enjoy, and then provide us with feedback either here or on our facebook pages.

Veterans Transition HQ facebook page

CareerPro Global’s facebook page

GET THE TRAINING!

With our best wishes for the holiday season,

The staff of CareerPro Global, Inc.

New SES Development Program Seeks to Improve Diversity

CareerPro Global president and CEO Barbara Adams is featured monthly in the Career Tip of the week Column in FedManager.com, a free interactive weekly e-report for Federal Executives, Managers, and Supervisors. Below is her latest column. Subscribe to FedManager.com to be sure not to miss another column.

New SES Development Program Seeks to Improve Diversity 

by Barbara Adams

The Asian American Government Executives Network (AAGEN) is doing their part to enhance diversity among the ranks of the Senior Executive Service. Specifically, they have launched a pilot SES Development Program with support from the White House Initiative on Asian Americans and Pacific Islanders (AAPI), the U.S Office of Personnel Management, and the U.S. Equal Employment Opportunity Commission.

According to AAGEN’s website, “Asian Americans and Pacific Islanders are underrepresented in the Federal government’s Senior Executive Service. The SES Development Program will identify potential SES candidates and help AAPI employees develop the skills they need to advance their careers…”

Further guidance indicates that they are currently seeking 20 individuals (GS-15 or higher), whom they will help prepare for the SES selection process through intensive training, education and mentoring. Selected candidates must become AAGEN members, and “pay it forward,” by participating as an AAGEN Mentor to other lower GS level equivalent candidates.

This program represents another boost in the momentum towards diversity in the federal workforce that has been growing for the past several years. In 2009, President Obama signed Executive Order 13515, reestablishing the White House Initiative on Asian Americans and Pacific Islanders and the President’s Advisory Commission on Asian Americans and Pacific Islanders.

Since then, the Initiative and Commission have partnered with people across the country on critical issues of importance to the AAPI community. For instance, they have hosted over 200 events including national summits, and workshops in 23 states and 50 cities, reaching more than 22,000 people.

In August 2011, President Obama signed another Executive Order (13583), this one designed to establish a government-wide initiative for promoting diversity and inclusion.

Candidates for the AAGEN SES Development Program can only participate if they obtain permission from their managers, and if their agencies agree to cover travel-related costs. For more information on applying, visit the AAGEN website.

Most importantly, agencies must get their applications in by December 16, 2011.

Barbara Adams is the President and CEO of CareerPro Global, Inc. (CPG). She has been on the leading edge of SES application development for decades. Committed to providing world-class service, she has also built an SES writing team that has assisted more than 2,500 clients develop their application materials. Ms. Adams has been featured on T.V. and the radio, and as a presenter at numerous career conferences. CPG recently sent a team to instruct senior officials at Warner Robins Air Force Base, Georgia in best practices for developing their SES application materials. She is the co-author of the new book, Roadmap to the Senior Executive Service: How to Find SES Jobs, Determine Your Qualifications, and Develop Your SES Application.

Vets Jobs Bill Passes House; Obama to Sign

From Military.Com:

In a rare show of bipartisanship for today’s Washington, the House voted unanimously on Wednesday to grant tax credits to businesses that agree to hire veterans.

The measure already has passed the Senate 94-1, and will go next to the White House for President Barack Obama’s signature. Obama congratulated Democrats and Republicans for supporting the tax credits, which advocates say are necessary to help reduce veterans’ unemployment.

“No veteran who fought for our country should have to fight for a job when they come home,” Obama said in a statement. “That’s why I proposed these tax credits back in August, and I look forward to signing them into law.”

Obama was Australia en route to Bali for an East Asia Summit.

The tax credits are part of the “American Jobs Act” legislation that Obama sent to Congress in September. With support from both parties, the tax measure and some other veteran-oriented provisions were pulled from the larger jobs act and incorporated into a bill to eliminate a 3 percent withholding tax on government contractors.

Florida Republican Rep. Jeff Miller, chairman of the House Veterans Affairs Committee, called the bill “landmark legislation” that will “help hundreds of thousands of veterans who are currently unemployed.”

The bill includes two tax credits. Under the “Returning Heroes” tax credit, employers would get a maximum tax break of $5,600 per veteran, while the maximum under the “Wounded Warrior” credit is $9,600 per veteran. The exact amount is linked to how long the veteran has been unemployed and whether he or she has a service connected disability.

Eric Shinseki, Secretary of the Department of Veterans Affairs, said the bill’s passage “will put more veterans back to work by encouraging businesses to hire them, and send a message that a grateful nation honors their service and sacrifice and wants to welcome them all the way home.”

Other provisions of the bill will extend up to a year of education and training to veterans of earlier eras; improve transition assistance planning to separating troops; enable troops nearing the end of their active duty time to begin applying for federal jobs; and require the Labor Department to find ways to better translate military skills and jobs into civilian employment; and make it easier for veterans to acquire certificates or licenses needed in the civilian world.

Paul Rieckhoff, founder and executive director of the Iraq and Afghanistan Veterans of America, said the legislation includes provisions that IAVA has been pushing for since the beginning of the year.

“And with veteran unemployment rising, the timing [of passage] couldn’t be more critical,” he said in a statement.

Bureau of Labor Statistics figures put veteran unemployment last month at more than 12 percent. That’s more than three percentage points higher than the civilian employment rate.

Original article at http://www.military.com/news/article/vets-jobs-bill-passes-house-obama-to-sign.html

CareerProGlobal

Top News from the Past Week and a Special Thank You to Vets

This past week has been jam-packed with federal and military news–so much, in fact, that if I gave each a separate post you’d be here reading until Thanksgiving.  Below are links to some of the best and brightest web articles of the past week.

The top news, of course, is Veteran’s Day.   The staff of CareerPro Global work with the exceptional men and women of the military every day–we are, in fact, dedicated to assisting them with their transitions into civilian life and have been since 1986. We are in awe of the exceptional work and sacrifice given by these spectacular folks. Any many of our own are veterans themselves.

We salute our veterans–as well as those who are still in active duty and those who have given their lives for their country. You have our appreciation and love.

Do you know how Veteran’s Day came to be?  Here is the history of the Day: http://www.va.gov/opa/vetsday/vetdayhistory.asp

CareerPro Global is working on an exceptionally exciting  high-visibility initiative for veterans that is coming soon from the White House, Joining Forces, and we are giving vets a sneak peek of our material here: http://veteranstransitionhq.wordpress.com/2011/11/11/joining-forces-for-veterans-day/

Learn more about the Joining Forces intiative: http://www.whitehouse.gov/joiningforces/resources

More big news of the day for veterans–assitance from the top: http://www.marketwatch.com/story/senate-passes-legion-backed-jobs-bill-for-veterans-2011-11-10

The Veteran’s Administration opened a new site today to assist veteran’s looking for federal work: http://vaforvets.va.gov/

Has anyone else seen the clever television ads from the Post Office, reminding viewers than many of their workers are veterans? Here’s the story behind the ad: http://federaldaily.com/articles/2011/11/08/bill-would-affect-many-vets-in-postal-workforce-unions-say.aspx

And my favorite topic, UAJobs.gov–it looks like they’ve got yet another change up their sleeves: http://www.govexec.com/dailyfed/1111/110811al1.htm

Joining Forces for Veterans Day

With Veteran’s Day fast approaching, we wanted to give veterans out there some valuable and FREE training!

Here at CareerPro Global, we have partnered with a great company called Mindflash that offers a powerful e-learning software platform. The reason for the partnership is that we are both offering our services for free as part of a much larger, high-visibility initiative for veterans that is coming soon from the White House.

The link to the free training, created by our own Director of Veteran Affairs and Iraqi War Vet  Lee Kelley, is below, and it’s really designed to get you thinking about some of the very first steps you should take as you transition out of the military and into the civilian world. With over a million people projected to get out of the military in the next few years, this training is more important than ever.

GET THE TRAINING!

Future courses will cover topics such as resume writing and interviewing, but as you’ll see, we think that the first steps should be all about defining and refining your vision before developing your actual resume and other application materials.

We really value your feedback! This draft of the course is still a work in progress. We are inviting you to watch it today so that we can get your feedback and make the course even better in time for the White House initiative. Please take a look, enjoy, and then provide us with feedback either here or on our facebook pages.

Veterans Transition HQ facebook page

CareerPro Global’s facebook page

GET THE TRAINING!

Thank you for your service, and Happy Veterans Day.

OPM responds to USAJobs complaints

The Office of Personnel management is finally acknowledging and taking responsibility for the kerfuffle surrounding the launch of USAJobs VG.3.

“We made some mistakes,” OPM’s Chief Information Officer Matthew Perry said at a media briefing. “There are no questions that we got overwhelmed.”

The new site, which went live Oct. 11, received nearly 45 million page views on its second day and a total of 39,642 help desk complaints to date on topics including login difficulties, unreceived email notifications and nonworking search parameters.

“I want to first apologize to all applicants who were dealing with trouble of the last three weeks,” Perry said.

Security concerns drove OPM to bring the site in-house, Perry said. When USAJobs was contracted out to Monster.com in its previous iterations, federal employee job resumes co-mingled with those of the private sector on Monster’s servers, potentially leaving government workers vulnerable to identify theft, according to some on the Chief Human Capitol Officers Council, which includes representatives from every major federal agency.

Though there were errors in search functions, Dillaman said OPM’s response has been effective and the problems have “gone from being a wave of critical system function issues to . . . very specific types.”

Dillaman said OPM could not have prepared for the high volume of initial site traffic. “If you have ever been to the mall the day after Thanksgiving, you know what it’s like when everybody hits the doors at once,” she said, adding that OPM did not have the time necessary to “fine-tune” the site prior to its launch.

Response from users has been overwhelmingly negative for USAJobs 3.0, which faced a five-hour shutdown Nov. 1 despite an increase in servers. About 667,000 applications to date have been submitted on USAJobs 3.0. Perry said that no federal agencies have had difficulties posting jobs to the site.

“I’m not here to declare victory or that we’re done. We will continue to refine this every week,” Perry said.

See the entire story at http://bit.ly/thnBJV.

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